Delivery policy for Materials

Quotations are valid for 7 days unless stated otherwise in the quote given.

Before you order, you must acknowledge and agree that –

It is your responsibility to ensure that the Quotation emailed to you correctly reflects your requests. Any photos, descriptions, diagrams and sizes or other particulars accompanying a quotation are approximate and indicative only. After payment of your Deposit, any changes to the Quotation will constitute a Variation.

Please make sure you choose the right product/colour/size/quantity etc before making any purchases and you follow the manufacturer's instructions to use the product in the right direction. Change of mind may not be subject to refund or exchange.

We will always try our best to keep all the prices and information up to date however, we may change prices for our Products and Services without notice to you. We may also discontinue any Products and Services at any time or change our range of Products and Services at any time without notice to you. We are not liable for any price changes, other changes, or any discontinued Products or Services.

 The descriptions of Products and Services may also change without notice to you. There may on occasion be errors or omissions in Product or Service descriptions or prices, delivery times and availability and promotions. We may, but are not obliged to, correct any errors or omissions or change and update information or cancel orders if information is inaccurate at any time, without prior notice to you.

Small items : Delivered by Australia post and will be followed by Australia post’s delivery policy.

Parcel size/weight must not exceed the following.

Domestic eParcel maximum size dimensions

Maximum Weight 22 kg
Maximum Dimension 113 cm
Maximum Size 0.25 m3

A Manual Handing Fee will apply for all parcels with a dimension between 101cm and 113cm.

Large items (Pallet, Weight over 20kg, Length over 1m, unavailable items to be delivered by Australia post etc) :
Opt1. Delivery quote available on request for Newcastle, Port Stephens, Central Coast, Maitland & Rutherford area
Opt2. You can organise your own courier pick-up

Alternatively, you can pick up either small or large items from our warehouse in Kotara NSW 2289
For further information, refer to our online policy and general policy.
If you still have questions, please do not hesitate to contact us to avoid any confusions or misunderstanding.